Refunds & Returns

Print on demand - reprints and refunds

dralbamoda will offer refunds or replacements on products that are deemed substandard or do not meet expected quality. Do please remember we are a one person show so please use our contact form to get in contact and we will get back to as quickly as possible with the planned resolution.

For the Sake of complete transparency, our print on demand supplier is Printify. We have included their Re-Print of refund policy below as well.

Reprint

If the received product is printed incorrectly, damaged or in a bad quality, please contact Printify Merchant Support and attach photos of the errors. Our team will inspect the errors and have a replacement sent out as soon as possible. That’s our Merchant Protection policy for making sure that reprints are issued, if your customer receives a damaged product.

Refund

In case there are issues with the reprint, after receiving all the required information, full order refund is placed to your Printify account within 1 business day after notifying Printify Merchant Support. Please see our Terms of Service for the errors we take full responsibility for. That’s our Merchant Protection policy for making sure that refunds are issued correctly.